Privacy Policy and Data Protection Policy
Kato AI is developed and owned by a limited partnership named “KAFKA AI LP” with the main office located in Greece (VAT no. 802307204) (hereinafter: «Kato AI»). Kato AI has developed a mobile application that utilizes AI technology and neural networks in order to provide its Users an AI-powered assistance on social interactions. Kato AI operates as a tool that enhances and allows you to interact and communicate better with other people by providing you suggestions, prompts and options that the User selects in order to better communicate in a social interaction. However, Kato AI does not choose or define the interaction, the results of each interaction or the reaction of the recipient of each message. The User has the sole responsibility of selecting and communicating his intentions and thoughts to other people and Kato AI bears no responsibility for the consequences of the interaction between the User and other people. Kato AI was founded by experienced entrepreneurs in the field of technology and AI to create a new generation tool to assist and facilitate social interactions.
This document describes in detail the procedures we have established and apply to ensure the proper protection of the personal data we manage.
Our aim is to ensure that our Software lives up to the trust of the parties involved, thus guaranteeing the transparency of our operation and the honesty of data processing.
1. Preamble
1.1. When accessing our Software, using our Software, the use of our databases and the use of our services, you agree with this privacy policy.
1.2. As data controllers, we determine how we process your personal data, as well as the purposes and means by which this processing is carried out. Every act of processing personal data is subject to the rules, which are developed in this document.
1.3. As controllers of personal data we are responsible, so that all the processing activities we carry out are in accordance with the legal requirements, but also with your reasonable expectation of processing your personal data.
1.4. If you have any question regarding the protection of your personal data by Kato AI, the protection of the privacy of interactions or anything related, you can also contact the data protection officer at any time at the email address: katoaiinformationofficer@gmail.com.
1.5. Privacy is your right and therefore as a User you have a choice about what information you want to share with us. We understandably need certain information to provide our services and fulfill our agreed upon contract. However, this does not always require all the data you can provide us.
1.6. You can take the following steps to limit the information you provide to us:
• Advertising: If you do not want to receive informative communication from us, you can unsubscribe at any time. In this case, we will not be able to send you exciting offers, information and details about our action.
• No sharing of data: If you do not want to share any information with us, that is also your choice. In this case, our ability to contact you is limited.
2. Rights of a personal data subject
2.1. As a data subject you can also exercise the following rights at any time:
a. Right of access
You have the right to be informed about the data we store about you, the data we actually store and how it is processed.
b. Right of rectification
If you notice that the stored data is incorrect, you can always ask us to correct it. The right to rectification must always be in favor of the correct recording of your data. As KATO AI we have defined procedures and methods for controlling the data we process to ensure the high quality of the services we provide.
c. Right to erasure (‘right to be forgotten’)
You can ask us at any time to delete the data we have stored about you.
d. Right to restriction of processing
If you do not want to delete your data, but at the same time you do not want us to process it further, you can ask us to limit the processing of your personal data. In this case, we will archive your data and reintegrate it into our operating systems only if you so wish. However, during this period you will not be able to use our services. In possible use of our services we will process your data again.
e. Right to data portability
You can ask us to send you or another controller the stored personal data in a machine-readable format. In this context, the data will be provided to you in a suitable digital format.
f. Right to object to the processing of your data
You can withdraw your consent at any time or object to the further processing of your data. This also includes any objection to processing that we carry out without your consent, but based on our legitimate interest. You can object to receiving future informational communication at any time.
If you do not agree with one of the processing purposes based on our legitimate interest or wish to object to it, you can object to the processing at any time. Send an email to katoaiinformationofficer@gmail.com . If a relevant request is submitted, we will review the processing and either stop processing your data for this purpose or provide you with explanations and the reasons for which we carried out this processing and the reasons why it is worth continuing this processing.
g. Automated decision making
Kato AI processes your personal data in the context of algorithms in order to simplify our processes. Of course, you have the right not to be subject to decisions based solely on automated processing.
h. Right of termination
If you believe that we have made a mistake with your personal data or your rights, you can file a complaint with the relevant supervisory authority at any time.
2.2. To exercise your rights, you can contact Kato AI to the email address: katoaiinformationofficer@gmail.com at any time.
2.3. Requests to exercise your above rights are completed within 30 days and are provided free of charge. When requests are made by electronic means, we provide the information in a commonly used electronic format, unless requested in a different format. Although we provide the requested information free of charge, any additional copies and/or repetition of the same request by the subject may incur a reasonable administrative cost. Kato AI always aims to provide the requested information as soon as possible, but no later than within 30 days from the date of receipt of the request. However, when the retrieval or provision of the information is particularly complicated or subject to valid delay, the deadline may be extended by an additional month. In this case, we will notify you by letter within 30 days and keep you informed of the reasons for this delay.
2.4. According to California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with Software, you have the right to request removal of unwanted data that you publicly post on the Software. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
3. Method of receiving and entering data on the Software
3.1. The data processed by Kato AI we collect them in the following way: Each User who connects, gains access and uses the Software enters various information required for the rendering of our services. These data also include personal data. All data collected by Kato AI they are the minimum necessary for the correct, efficient and successful provision of our services.
3.2. All personal data are collected with your consent. In order to collect the Data mentioned in the current privacy policy we required your permissions for the following settings:
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Overlay
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Notifications
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Accessibility
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Background
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Autostart
3.3. Our software receives data and interacts only with selected and named applications. Especially, we receive data from the following applications:
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Whatsapp
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Tinder
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Messenger
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Bumble
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Instagram
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Badoo
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Happn
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Messaging
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Snapchat
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Thoughtcrime/ secure sms Signal
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Telegram
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WeChat
The complete and exhaustive list of applications that we receive data from is available in-app.
4. What data we process
4.1 In the following description of processing activities, we refer to each category of personal data. A category includes several personal data, which we process simultaneously for a specific purpose.
4.2. Personal data is information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
4.3. In general, we process the following categories of personal data for the following reasons:
Contact info:
Name, address, phone number, email address.
Reason:
If you contact us, we collect this data because we need to know who we are talking to and why so that we can help you.
Profile data (basic data):
Name, email address, password, phone number, IP address.
Reason:
This data is your basic data, which we absolutely need for our services. Without an email address / phone number and password, you cannot create a profile. Along with your selected username, this is your basic data.
Contact details:
Username, email address, phone number.
Reason:
This category of personal information is also used to contact you in the event that there is a problem with the information you have entered.
4.4. Payment Processing. Users may have the option to pay for products or services offered within the Software. We may collect and process payment information securely through Google Play’s payment services. For the process of all payment transactions we will retain all relevant data; including order number (GPA) and purchase history for each individual user.
4.5. Remarketing Services. We may use remarketing services to advertise our business to users across third-party websites. This involves displaying tailored advertisements to users based on their interactions with the Software.
5. For what purposes we process data
5.1. We process your personal data strictly and only in accordance with the requirements of the law. We pay particular attention to taking into account all guidelines for the processing of personal data. Kato AI above all, it attaches great importance to confidentiality and transparency, i.e. for us it is important that every person knows how we operate. Therefore, we only process your data if this is lawful and if you reasonably expect your personal data to be processed. If, upon assessment, we conclude that the processing is not reasonably expected, we will only carry out the processing with your express consent.
Create an account, register through the single access system, manage your profile
In order to be able to offer you our services, the processing of your personal data is necessary. Much of the data you transmit to us is collected automatically when you use our platform. Nevertheless, we try to keep the amount of data as small as possible. You can help us by only providing us with the necessary data we need to fulfill our contractual obligations.
Create Account
When creating a User account you will be asked to enter your basic data. This is absolutely necessary as we cannot create a User profile without this data. Your email address and phone number are particularly important data, as we may use them the next time you log in. In addition, we would like to ask you to choose your password carefully. Don't use the same password on multiple sites and follow our policy.
Categories of personal data:
Profile data (basic data)
Device information and access data
Legal basis:
Article 6 paragraph 1 b) of the General Data Protection Regulation, execution of the contract
Connection
If you already have a User account, you will need to enter your username and password to log in.
Categories of personal data:
Profile data (basic data)
Legal basis:
Article 6 paragraph 1 b) of the General Data Protection Regulation, execution of the registration contract,
Article 6 paragraph 1 f) of the General Data Protection Regulation, legitimate interest for security measures.
Your profile (account) details
You can log into your profile at any time and access your personal data, such as name or phone number. To change any of these details, contact us at katoaiinformationofficer@gmail.com.
Categories of personal data:
Profile data (basic data)
Device information and access data
Processing information
Contact data
Identification data
Legal basis:
Article 6 paragraph 1 b) of the General Data Protection Regulation, execution of the contract
Use of database services
Once you have successfully registered and decided to use the Kato AI database, we will store all the registered information in your profile and process it further so that we can complete our services to you. When you submit a relevant request for a Kato AI service, your personal data is transferred to our database and from there to other systems for further processing.
Categories of personal data:
Contact info
Location data
Device information and access data
Identification data
Legal basis:
Article 6 paragraph 1 b) of the General Data Protection Regulation, execution of the contract
Temporary memory
After you log in to your profile and take actions on the Software they will be saved in your profile. If you accidentally close your browser or application, you can continue from the last point of your navigation. The latest information is stored in a suitable storage space (e.g. cookies, etc.).
Categories of personal data:
Profile data (basic data)
Device information and access data
Identification data
Legal basis:
Article 6 paragraph 1 f) of the General Data Protection Regulation, legitimate interest
Our legitimate interest is to provide you with a better experience where you can easily continue using our services with browsers or applications that have been accidentally closed.
Advertising and marketing, direct marketing and informational communication
If you have provided us with your email address when registering and/or purchasing goods or services, we reserve the right to send you regular email offers of similar goods or services that you have already purchased. The content of our informational communications varies, as the technologies and criteria we use to design our communications and categorize our Users into groups vary.
This is a profiling process where we automatically process your data. This customer categorization may have a legal or other significant impact on you if you receive certain informational communications that are not included in other campaigns.
If the automated decision-making leads to a negative result for you and you do not agree with it, you can contact us at katoaiinformationofficer@gmail.com. In this case, we will assess your case individually.
Categories of personal data:
Contact data
Location data
Order Information
Identification data
Legal basis:
The data is processed exclusively on the basis of our legitimate interest for personalized advertising in accordance with Art. 6 par. 1 (f) of the General Data Protection Regulation. If you have objected to the use of your email address for this purpose, we will not send you an email. You have the right to object to the use of your e-mail address for the aforementioned advertising purposes at any time and with future effect either through any e-mail we send you, or through your profile or by informing us at katoaiinformationofficer@gmail.com. In this case, the use of your email address for advertising purposes will be stopped immediately.
Cookies
In order to make the visit to our Software attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files stored in your browser. Some of the cookies we use are deleted at the end of the browser session, i.e. after closing the browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the cookie settings, or through the information banner (cookies banner) or finally from the cookies policy on our website and decide individually to accept or decline them for specific cases or generally. Not accepting cookies may limit the functionality of our website.
Legal basis:
If the processing takes place with your consent, the legal basis is Article 6 paragraph 1 (a) of the General Data Protection Regulation, i.e. your consent. Otherwise, the processing is based on our legitimate interest in accordance with Article 6 paragraph 1 (f) of the General Data Protection Regulation.
Our legitimate interest lies in the aforementioned purpose.
Fraud prevention and security of our Software
In order to protect our Users and our Software from possible attacks, we constantly monitor the activities on our Software. To this end, we use various technical means to ensure that suspicious behavior is detected and dealt with in a timely manner. To achieve this goal, several monitoring mechanisms are used to prevent potential intruders from a possible access to our Software.
The decision-making process is semi-automated and may have legal consequences for the data subject or affect them in a similar way. If the semi-automated decision-making leads to a negative result for you and you do not agree with it, you can contact us at katoaiinformationofficer@gmail.com. In this case, we will assess your case individually.
Categories of personal data:
Device information and access data
Contact info
Payment Details
Order Information
Coupon information
Identification data
Legal basis:
Article 6 paragraph 1 (f) of the General Data Protection Regulation, Legitimate Interest.
6. Who we work with and share your data with
6.1. We never provide your data to unauthorized third parties. However, as part of our operations, we receive services from third party - service providers giving them limited and strictly controlled access to some of our data. However, before we pass on personal data to these processing companies on our behalf, each individual company is vetted. All data recipients must meet the legal requirements regarding data protection and demonstrate the level of data protection with appropriate technical and organizational means.
Service providers
We use third party- data processing service providers for our daily processing activities. They process your personal data in accordance with the requirements of Article 28 of the General Data Protection Regulation, only in accordance with our instructions and have no claim regarding them. We monitor the processors and only work with those who meet our high data protection requirements.
Because we use different data processors which we may change from time to time, it is not possible to identify specific recipients of personal information. However, if you are interested, we will share the details of the processor(s) used in the given period upon request.
Third parties
In addition to data processors, we also work with third parties, to whom we transfer your personal data, but they are not bound by our instructions. These are, for example, our consultants, lawyers or tax experts who receive your data from us under contract and process this data for legal reasons or to protect our interests.
Under no circumstances do we sell or rent your personal data to third parties. This will never take place without your express consent.
Prosecution orders, Prosecution Authorities, Court Decisions and legal proceedings
Unfortunately, it may happen that some of our Users and service providers do not behave legally and wish to harm us. In these cases, we are not only obliged to hand over personal data based on legal obligations, it is also in our interest to prevent damages, assert our claims and reject unwarranted claims.
Some of these providers may also include but are not limited to:
Invisible reCAPTCHA: To protect against spam and abuse.
Google Places: To provide location-based services.
Mouseflow: To analyze user behavior within the Application.
FreshDesk: For customer support and communication purposes.
Data processing outside the EU
We process your data primarily within the European Union (EU) and the European Economic Area (EEA). However, some of our aforementioned service providers are located outside the EU and EEA.
The General Data Protection Regulation sets high requirements for the transfer of personal data to third countries (outside the EU and EEA). All our data recipients must meet these requirements. Before we transfer your data to a service provider in third countries, each service provider is first evaluated for the level of protection of personal data. Only if they can demonstrate an adequate level of data protection will they be selected as service providers.
Regardless of whether our service providers are located within the EU/EEA or in third countries, each service provider must sign a data processing agreement with us. Non-EU/EEA service providers must meet additional requirements. According to article 44 of the General Data Protection Regulation, personal data can be transferred to service providers that meet at least the conditions provided for each time.
7. How long we store your data
7.1. In general, we delete your data after the purpose for which it was collected has been fulfilled. The exact deletion rules are set out in the national data retention provisions. After the retention period expires, the stored data will be deleted.
7.2. We will delete your personal data, if you wish and you inform us about it or if the period of time has passed, as specified in the cooperation agreement between us. Before this happens, you will receive a separate notification from us to the email address associated with your account.
7.3. Therefore, despite your request to delete your data, we may need to store some of the data due to legal requirements. In this case, however, we will restrict your data from further processing.
7.4. In addition, we will continue to store your data if we have the right to do so in accordance with Article 17 paragraph 3 of the General Data Protection Regulation. This is especially true if we need your personal data to establish, exercise or defend legal claims.
8. About the Cookies policy
8.1. By accessing and using the electronic platform, the User is deemed to accept and consent to the use of cookies. "Cookies" are small text files that are stored in the User's browser while browsing the Software. Their purpose is to notify the latter about his previous activity.
8.2. Most of the available web browsers automatically accept "cookies", but the User can, as a rule, change the layout of his program in order to block this function. If you do not wish to accept cookies, please refer to your Internet browser's "help" file to learn how to block all cookies or receive a warning before a cookie is installed.
9. Feedback
9.1. The Company welcomes and encourages feedback, comments, and suggestions regarding the Software. By providing feedback or suggestions, the User acknowledges and agrees that the Company may use such information without any obligation to provide compensation or credit to the User.
10. Dispute Resolution
10.1. These Terms are governed by Greek law.
10.2. Any dispute or conflict concerning, for example, the interpretation or application, execution, termination or termination of the Terms of Use and in general the use of the Kato AI Software with any User of the Software, as long as it cannot be resolved out of court, or amicably, it will be subject exclusively to the competent Courts of Thessaloniki.
11. Force Majeure
11.1. Kato AI is not responsible for a breach of these Terms due to force majeure, as well as for any delays or inability to comply with its obligations caused by circumstances beyond its control, such as indicative extreme weather events, earthquakes, floods, fires, emergency situations , disasters, strikes within the Greek Territory or outside, wars, acts of terrorism, suspension of business operations, pandemics, mechanical breakdowns and in general, any incident that does not allow the execution of the Services.
12. Final Terms
12.1. In case of initial or consequential invalidity of one of these provisions, the validity of the remaining terms and agreements is not affected.
12.2. In the event that any of the provisions hereof may be interpreted in more than one way, one of which may render the provision void, voidable or unenforceable, such provision shall be interpreted in the manner that renders it valid and enforceable.
12.3. Any omission or delay of Kato AI to exercise its rights deriving from the Terms or to demand from the User full compliance with the Terms does not constitute a waiver of his respective claims.
12.4. According to the changes in the economic and business policy of Kato AI may revise the provisions of this License agreement and Privacy Policy. In this case, the changes, modifications, additions or deletions to the Terms will take effect immediately from their notification, which can be given by any means including, but not limited to, the location of the updated document of the Terms on the website of Kato AI. The revised version will be effective at the time of publication unless otherwise noted.
Last updated: April 2024